Shipping policy

Shipping Policy

Last Updated: June 19 2026

At IMU Peptides, we are committed to providing a smooth, secure, and efficient shipping experience for our customers.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high demand, processing times may be slightly extended. Customers will be notified of any significant delays.

Shipping Destinations

We currently ship to selected countries and regions where our products can legally be received.

It is the customer’s responsibility to ensure that importing and possessing research compounds complies with their local laws and regulations before placing an order.

Shipping Times

Estimated delivery times may vary depending on destination and carrier services.

Estimated delivery times:

Ireland: 1–3 business days
Europe: 3–7 business days
International destinations: 5–14 business days

Please note that these are estimates only and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery location
Order size and weight
Selected shipping method

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Please allow up to 24 hours for tracking updates to appear.

Delivery Delays

While we work closely with our shipping partners, delays may occasionally occur due to:

Customs processing
Severe weather conditions
Public holidays
Carrier disruptions
Other circumstances beyond our control

IMU Peptides cannot guarantee delivery dates and is not liable for delays caused by third-party carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

We cannot guarantee successful delivery.
Additional shipping charges may apply if an order needs to be re-shipped.
Orders already dispatched may not be recoverable.

Please contact us immediately if you need to correct your shipping details.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost:

Contact us within 7 days of the expected delivery date.
Include your order number and any relevant information or photographs.
We will investigate the issue with the shipping carrier and work towards an appropriate resolution.